SMVL - NOC+ Contact Procedure
Smithville Contact Procedure
The client should be called in the order listed below:
Rodney Young
Phone: 662-256-0851
Email: ryoung@traceroad.net
Craig West
Phone: 662-640-1675
Email: craigw@traceroad.net
Darnell
Office Phone: 662-651-4131
Cell Phone: 662-315-8556
Email: ldcstc@traceroad.net
Assign the ticket with Rodney as the primary contact and be sure to Cc Craig, and Darnell.
If unable to reach any of the listed points of contact, you may escalate to Roger:
Roger Thompson
Phone: 662-257-4835
Email: rogert@traceroad.net